Contemporary's website allows you to buy most products online, whether you're paying with a major credit card, or using a valid purchase order number from your institution or book store. You must supply a valid tax exempt id, TIN, or bookstore SAN in order to purchase without a credit card.
Choose any of the following alternative methods to expedite your purchase order:
If you'd like to use our order forms, click Downloads >>> Order Forms
- Email purchase orders to MMH_OrderServices@Mcgraw-Hill.com
Send your order to MMH_OrderServices@Mcgraw-Hill.com, and optionally request an order confirmation.
- Fax orders toll free at (800) 998-3103
Fast, convenient fax ordering is available any time of day or night. Please check that you've provided all requested information (including purchase order number and authorized signature) plus a phone number so we can call you if there's a problem.
- Phone orders toll free at (800) 621-1918, prompt 1
Call in your order between 8:00 a.m. and 6:00 p.m. Central Time to our toll free ordering phone number, (800) 621-1918, prompt 1. Have your account number, purchase order number, and order information (order number and title) ready. If you follow your phone order with a written confirmation, please indicate clearly that it is a confirming purchase order.
For information on our products or if a Contemporary sales representative is not available in your area, please call our hotline at (800) 621-1918.
- Order by mail
Send us your purchase order and make sure to include your official purchase order number and an authorized signature. Mail your orders to:
Wright Group/McGraw-Hill
220 East Danieldale Road
DeSoto, TX 75115-2490
- Order from your Contemporary representative
Put the special knowledge and experience of your local Contemporary sales representative to work for you. Click Contact Us >>> Locate Your Sales Rep for your local representative. If a representative is not available in your area, please call us toll free at (800) 621-1918 for assistance.
Special Value Sets:
Special Value Set prices, listed for selected items, represent an additional savings. Watch for them throughout our catalog!
Pricing
Institutional Customers
All prices within our printed catalog reflect institutional pricing, for the benefit of schools, colleges, correctional facilities, etc. Institutional prices typically reflect a 25% discount off our list prices. Institutional customers will be eligible for these prices regardless of order size or total dollar amount.
Individual Customers
Individual customers will be charged our list prices. Our list prices are typically 25% higher than the institutional prices listed in our printed catalog. If you have questions regarding our list prices, please call (800) 621-1918.
Terms
Terms of payment are 2/10 EOM, net 30 days. Individual and non-institutional customers should expect to pay sales tax where applicable. All prices are F.O.B our warehouse. These prices are effective September 1, 2001, and are subject to change without notice. Prices quoted in this catalog are not intended to control the resale price.
Shipping
Most orders are processed within 48 hours. You can expect delivery within 7-10 working days of receipt of your order. In a hurry? You can request express delivery for an additional charge; contact customer service for details.
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Total Order |
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Shipping Charges |
$1 to $50
$51 to $100
Over $100
Software
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add $5.00 shipping
add 10% shipping
add 9% shipping
add $17 per unit
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Returns
While we make every effort to ship your order correctly, shipping errors can occur. So when you receive your order, please unpack it and match items to the invoice as soon as possible. Contact customer service with any problem immediately. Your satisfaction is very important to us. If you have any questions or problems regarding your order, our customer service personnel will be able to help you and explain our return policy and procedures.
Send returns prepaid to:
Wright Group/McGraw-Hill
Attn: Returns
220 East Danieldale Road
DeSoto, TX 75115-2490
General Customer Service
In the U.S. contact:
The McGraw-Hill Companies
P.O. Box 182604
Columbus, OH 43272
Phone: 1-877-833-5524
Fax: 1-614-759-3759
E-mail: customer.service@mcgraw-hill.com
Outside the U.S.:
Our International Customer Service Department can be reached by telephone at:
609-426-5793.
Live customer service is available 8:00 AM - 4:00 PM EST (USA). Voice mail is available 24 hours. Our FAX number is 609-426-7917. |
